WorldTripDeal is dedicated to the safety and protection of our client and to take action to protect your personal and financial records. We agree that your private data can only be kept that way, and when you share your personal information with us, we will make every fair effort to keep your details safe and private. We are committed to making sure the security of your sensitive information.
About This Declaration of Privacy and WorldTripDeal
This website can include links to websites of third parties. WorldTripDeal is not liable for the privacy policies or content of certain third-party websites. We highly recommend reading the privacy policies of these pages carefully.
About Your Personal Information and Uses
What Personal Information Does WorldTripDeal Hold on Me and Others?
Information You Provide Us Directly
WorldTripDeal receives and utilizes the details you send to us specifically to provide you with the services you seek. For example, you will provide us with your name, gender, birthday, mobile number, email, and other information when registering your WorldTripDeal account. When booking a flight or train fare or using our car rental service, you might include your name, gender, ID number, contact person name, mobile number, e-mail address and delivery address, as well as other information.
When booking a hotel and tourist hotspots tickets, you may provide the details of the travellers, the name of the contact person, the telephone number, the e-mail address, etc. When purchasing travel items, you may include your bank card number, the telephone number previously given to the bank or your credit card number, the cardholder's name, the expiry date, etc.
In order to customize the services we provide to you, we may also gather data about your travel plans and likes and dislikes, including your meal requirements, date of departure, check-in and check-out times, choice of seat, choice of ticket, choice of insurance, and your choice of other services (such as car rental, attraction tickets, travel guides, etc.) provided by WorldTripDeal.
If you want to get in touch with our customer support team or approach us in other ways (such as social media), we can also gather information from you, such as your name and contact information. This involves recording phone messages, when you contact us and when you reply to our phone calls.
You may indeed actively participate in referral services or sweepstakes. Doing so will also mean giving us your name and contact information. In addition, you can provide us with suggestions or inquire for assistance with the use of WorldTripDeal travel services.
You could travel with other travellers or make a booking on behalf of someone else. In this case, you can provide WorldTripDeal with similar information. However, we would really like to remind you that this is your duty to ensure that each member or individuals whose personal information you have given are conscious that you have done so and have decided to share their personal information with WorldTripDeal for these applications.
Information We Collect Automatically
WorldTripDeal gathers information regarding you automatically. Primarily, log information that refers to information that the device may automatically collect through cookies, a web beacon, or other channels while you use our services, including:
Information about the device or software, such as your IP address, software version and the device identifier (IDFA/IMEI) of the mobile device you use and specification of the web browser or mobile device you use to access our services.
Information that is scanned or browsed when you are using our services, such as web pages used or words searched and pages accessed via the app and other information that is browsed or given when you use our services.
Information found in the material you post via our services, such as posted or submitted images, messages, dates and times, etc.
Details about your interests, such as language, region and currency.
Location details we capture when you turn on the location function of your Smartphone and use our location-based services. This involves your location information obtained through GPS or WIFI, your address information found in the account information you provide to us and the shared information posted by you or others indicating your current or previous location. You can turn off the location option to prevent us from gathering information about your location.
Information We Receive Through Other Sources
We will also receive your details from our associates and corporate partners. For example, When you make a reservation or booking through one of our affiliates or business partners' websites or mobile apps, your reservation or booking details may be forwarded to us so that we can process and monitor your reservation. We will encourage you to log in to WorldTripDeal through your social media account and, with your permission (you approve the social network), your personal information can be shared with us via the social platform.
In addition, we can integrate call services into our platforms to allow you to connect to us, and when we do, we will receive metadata on-call activities (such as who you are, where you called from, and the date and length of the call).
Special Categories of Personal Information
Any of the details you send us in connection with your travel requests for disability considerations and dietary preferences could be regarded as "special category" personal information.
How Does WorldTripDeal Use Your Personal Information?
WorldTripDeal shall normally obtain and then use your private information access for the following purposes:
Delivering services to you:
We can use your personal details to manage and handle your online booking. In addition, we will give you lots of similar goods and services through associates, business partners, and third parties.
Dealing with insurance premiums and settlements that exist under applicable schemes, processing commissions paid to partners, suing for damage incurred by service partners, or retrieving payments made etc.
You can set up a WorldTripDeal account, and we can use the details you send to administer your account and provide you with realistic functionality. You can use your account for a variety of transactions, such as handling bookings, changing personal settings, inserting commonly used passenger records, reviewing past bookings, analysing orders, and managing payments, etc.
Responding to your queries and requests:
We offer customer service in various languages to assist you whenever you need it.
If you've a WorldTripDeal account, we will also use your personal information to make decisions, such as emailing you information and promotional activities on travel goods or services that may be of value to you.
Addressing and listening to your questions or inquiries, submitting booking relevant messages; (such as messages informing you that your booking was successfully submitted, messages notifying you to finish unfinished bookings, etc.). We can even give you questionnaires or ask you to have input on our services, etc.
We can sometimes ask you to take part in market research so that we can better understand your interest and focus on our products, services, and websites.
Keeping quality service security and reliability:
We can detect and prevent fraud and illegal activity and use your private information for risk evaluation and security purposes. If you are using our software, it will give us error-reporting information when it crashes or hangs. This helps us to investigate the mistake and improve the reliability of the software for upcoming launches.
We may use your personal data for analysis so that we can classify your position, interests and demographic information or compare it with data collected from other sources (including third parties), create our goods and services or marketing strategies and enhance our services.
Includes but not limited to booking administration, customer verification, technical assistance, network maintenance, troubleshooting, corporate administrative relations, internal policies and procedures, and internal reporting.
We monitor customer records to help avoid, investigate, and/or report fraud, terrorism, misappropriation, security incidents, or crime according to all applicable laws.
Your conversations on the telephone with our customer service representatives, both responding to our calls and calling us, could also be recorded. We may rely on these recordings to check the quality of our customer service, to check the accuracy and authenticity of the information you provide to prevent fraud or to provide internal staff training.
We track the use of our website or app to help us develop and improve the way our website or app operates.
Ratings and feedback:
Display guest reviews on the appropriate accommodation details page on our pages, on our mobile applications, on our social media profiles and social media software, or on the linked lodging or business partner platform.
This is to inform other travellers of the travel product's quality you have used, the destination you have chosen, or used the other services.
We will also accumulate user reviews with feedback from other customers to sort and prioritise guest reviews. We may use the relevant data in your reviews or other destination-related information that you share with us in an anonymous form until you have included this information in your public profile. It's to help travellers like you find the right venue and the best hospitality to suit them.
If you pay with a credit or debit card, we also use third parties to examine the reliability of the security code, account number and card number you submit to prevent corruption.
Investigations and Complaints Management:
We use the information you provide to investigate any issues arising from you or others about our website or our products and services. We also use data for legal claims, regulatory, compliance, and investigative purposes as necessary (including disclosure of such details in the course of legal action or litigation).
Purposes required by law:
In some cases, we may need to use your information to deal with and resolve legal disputes, regulatory investigations and compliance, to respond to requests by government or law enforcement agencies conducting an investigation, or to enforce the Terms and Conditions in connection with any services provided by WorldTripDeal as reasonably expected.
Withdrawing consent or otherwise objecting to direct marketing
Wherever we rely on your consent, you have the right to withdraw your consent; however, where you do, we may not be able to perform the contract we will not be able to fulfil the contract we have or are attempting to enter into with you (for example, to fulfil your booking).
We may share your account information, booking information, device information and location information with affiliated companies within our company framework and third parties, such as the partners mentioned below, in order to ensure successful service delivery to you. Our partners shall include the following types:
Including, but not limited to, travel agencies, cruise lines, hotels, airlines, car rental companies, scenic spot operators, event providers, and agents who can assist you with your booking needs. These providers may contact you if necessary to provide you with travel products or services. These providers are not controlled by WorldTripDeal, and the personal information disclosed to them is subject to the privacy statement, and security practises of the respective provider. We, therefore, encourage you to review the privacy policies of any travel provider whose products you purchase through WorldTripDeal.
We may work with third-party vendors under our contract to provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, survey or sweepstakes distribution, and fraud prevention. We may also authorise third-party vendors to collect information on our behalf, including information necessary for us to use our website's characteristics or to improve the implementation of online advertising tailored to your interests. Third-party vendors have access to and may collect information only if it is important to accomplish their functions, and it may not end up sharing or using the information for any other purpose.
Financial institutions and third-party payment agencies:
When you place a booking, apply for a refund, or purchase insurance, we will share the related information with the relevant financial institutions or the third-party payment agencies, and as we believe it is necessary for fraud detection and prevention, we will further share other necessary information (i.e. email address, phone number, and IP address) with the relevant financial institutions.
With whom we may jointly sell goods or services or whose products or services may be sold on our websites or applications. You can inform us when a third party is interested in a product or service you have requested, and their name will appear, either alone or with us. If you want to access these optional goods or services, we can exchange information about you, including your personal information, with these partners. Please notice that we do not monitor the privacy policies of these third-party business partners.
Associated companies within our corporate family:
We may also share your information in the context of complying with legal obligations to protect our or your interests in legal matters and in the case of a merger or acquisition.
Modification of Privacy Statement
Our websites depend on "cookies" to provide you with a variety of services. A cookie is a piece of information that the website delivers to your browser, saved on your computer or other internet-enabled gadgets. Cookies are normally one of two types, a session cookie or a permanent cookie. A session cookie is a temporary cookie that is saved on your computer before you leave one of our websites. A permanent cookie will stay on your computer for an amount of time or length specified in the cookie after leaving our websites.